JILIWIN Privacy Policy

JILIWIN treats your privacy and account security as important responsibilities. This Privacy Policy outlines how information may be collected, used, shared and protected when you access our platform, games and account services. By using [JILIWIN](https://jiliwinslot.asia), you acknowledge the practices described here. We follow applicable data protection principles and apply appropriate security measures to help safeguard information connected with your JILIWIN PH experience.

1. Information We Collect

1.1 Information You Provide

JILIWIN may request information needed to open and maintain an account. During registration, this may include your full name, date of birth, email address, mobile number and address. Where identity verification is required, we may collect a copy of a government-issued ID, passport or driving licence. To support deposits and other payment-related services, we may also process bank account or mobile wallet details. The information requested can depend on the service you use and the verification requirements that apply.

1.2 Information Collected Automatically

When you use JILIWIN, certain technical and activity information may be recorded automatically. This can include your IP address, browser type, operating system, device ID and location data. Cookies and similar technologies may be used to remember preferences and improve browsing performance. We may also retain information such as betting history, transaction records and patterns of platform use where needed for service operation, account support, security or record-keeping.

2. How We Use Information

2.1 Purposes for Using Your Information

JILIWIN uses personal information to create, verify and manage your account, deliver requested betting and gaming services, and process relevant transactions. Data may also help us confirm identity, detect and prevent fraud or misuse, maintain platform security, provide customer support and respond to account questions. We use information only for purposes connected with operating and supporting the services, subject to applicable requirements.

2.2 Marketing and Service Communications

Where you have given the required consent, JILIWIN may contact you by email or SMS about promotional offers, bonuses, platform updates or new features. You may opt out of marketing messages at any time by following the available unsubscribe or preference instructions. We may use your stated preferences and service activity to make content or offers more relevant. Messages that are necessary for account administration, security alerts or important service changes may still be sent.

Data Category	Purpose of Use	Retention Period
Personal Information	Account administration and identity verification	While the account remains active
Transaction Data	Payment processing and record maintenance	7 years where required by law
Betting History	Service delivery and dispute handling	5 years
Cookie Data	Improving the user experience	12 months

3. Information Sharing and Disclosure

3.1 Sharing with Third Parties

JILIWIN may share limited personal information with selected third parties only when necessary. This may include payment service providers handling transactions, relevant authorities where required by law, and security or fraud-prevention providers supporting platform protection. Third parties are expected to follow strict confidentiality and data-protection obligations.

3.2 Legal Disclosure Requirements

Information may be disclosed when required by law, in response to a valid court order, to support an official investigation, or to protect the platform’s rights and property. JILIWIN aims to disclose only the information reasonably needed for the relevant purpose. Where legally permitted, we will try to inform you about the disclosure.

4. Data Security

4.1 Security Measures

JILIWIN applies recognised security measures to help protect personal information. Data transmissions are protected through SSL/TLS encryption, while account passwords are stored using secure hashing methods. Security controls are reviewed regularly, and platform systems are monitored and maintained in protected data environments.

4.2 Your Responsibility

Account security also depends on your own actions. Choose a strong, unique password and keep your login details private. Use available account-security features where offered, and contact JILIWIN promptly if you notice unusual activity. Avoid signing in through unsecured public Wi-Fi whenever possible.

5. Your Rights

5.1 Data Access and Portability

You may request access to the personal information held in your JILIWIN account records. Where applicable, you may also ask for a copy in a commonly used, machine-readable format. Requests will be reviewed under applicable requirements, and any transfer to another service provider remains subject to legal and operational limits.

5.2 Correction and Deletion

You may ask to update or correct personal information that is inaccurate or incomplete. You may also request account closure and deletion of your data. Some records may need to be retained for a period where required for legal, security, transaction, or dispute-resolution purposes. Any deletion request is handled subject to those obligations.

5.3 Marketing Opt-Out

You can unsubscribe from marketing communications at any time by using the available opt-out option or changing your communication preferences in your account settings. Opting out of promotional messages will not stop essential notices relating to your account, security, transactions, or important service updates.

6. Cookies and Tracking

6.1 How Cookies Are Used

JILIWIN may use cookies and similar technologies to make browsing smoother and understand how the site is used. Essential cookies support core platform functions, performance cookies help us review site performance, functional cookies remember selected preferences, and marketing cookies may be used to provide more relevant promotional content. Cookie use remains subject to applicable privacy requirements and your chosen browser settings.

6.2 Managing Cookies

You can manage, block, or delete cookies through your browser settings. Please note that disabling certain cookies may affect login features, preferences, or other site functions. Where available, JILIWIN provides options for reviewing your cookie preferences. For cookies placed by third parties, please check the privacy information issued by those parties.

7. Privacy of Children

JILIWIN does not knowingly collect personal information from anyone below the applicable legal gaming age. Our services are intended for adults aged 21 and above in the Philippines. If we learn that information has been submitted by a person below the permitted age, we will take reasonable steps to remove it. Parents or guardians who believe that a minor has provided information may contact our privacy support team.

8. International Data Transfers

Where personal information needs to be handled across borders, the processing will be subject to appropriate safeguards and applicable data protection requirements. We take reasonable steps to protect account and privacy information wherever it is processed, while the specific arrangements may depend on the service and current legal requirements.

9. Updates to This Policy

JILIWIN may revise this privacy policy when our services, procedures, or legal obligations change. Any revision will be published on this page together with an updated “Last Updated” date. If a change is significant, we may also provide notice through the site or another suitable channel. Continuing to use the services after an update means you acknowledge the revised policy. We recommend checking this page from time to time for the latest information.